In order to accept an order from you, we need the following personal details:
We need those personal details in order to deliver the order to you. When submitting your personal details, you also accept that we may contact you over e-mail or SMS regarding your order. We only gather personal data from our website after ensuring that we have your explicit consent, and that you are informed about which details we are gathering and why. All personal details are handled in accordance with applicable laws.
Who has access
The internal IT responsible for Bluebing Aps has access to the personal details you have submitted.
Personal details submitted to owlson.com will not be forwarded or sold to third parties, unless in conjunction with a re-structuring or sale of the business. Any forwarding of personal details in such a situation will be in accordance to applicable legislation. We do not gather any sensitive details.
The review sections of owlson.com will be shown public and third party, can be anybody in the public domain.
Objections and data copies
As a registered customer at Bluebing Aps, you have the right to send an objection against being registered. You also have the right to request a data export of all personal data that have been gathered about you. If any of the data are invalid or irrelevant then you can demand to have them deleted or corrected. These rights are granted by The European Union’s Data Protection Directive. Requests regarding this shall be sent to Bluebing Aps. through e-mail to firstname.lastname@example.org.
If you you would like to complain about you purchase then you need to contact Bluebing Aps´ IT department at email@example.com. You are entitled to complain about the handling of personal data regarding yourself. The complaint needs to be sent to local data complaint authority in Denmark.
Applicaple laws and juristiction
You and Bluebing Aps hereby submit to the non-exclusive jurisdiction of the Danish national court in Denmark.
As of February 15 2016 European companies and consumers will have a new digital platform for complaints, ODR. This ODR platform will make consumer complaints regarding goods and services within the EU easier to handle. ODR stands for Online Dispute Resolution. This will give consumers the ability to complain. The purpose of ODR is to combine regional complain Authorities together into one. The consumer and company can be in direct contact whit each other though. For an example a consumer from Denmark can write a complaint in Danish directly to an Italian company. The complaint will be translated from Danish to Italian by translation software from The EU. Hereby the company receives the complaint in their own language. The EU Online Dispute Resolution: If anything is wrong whit your order or if it does not meet your expectations, please contact us so that we can find a satisfying solution to the problem. According to the Law we hereby refer to the following link, if you do not want to talk to us directly; http://ec.europa.eu/consumers/odr/
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